One of the biggest problems that new computer users have with technical support is not knowing how to correctly describe the problem that they're having. And it isn't fair to expect a tech support person to automatically know what a "thing-a-ma-jingy," or "whatcha-ma-call-it" is. The following describes the correct names for common components of software so that when you experience a problem, you can effectively describe an issue that you're having and a technician can readily resolve it. His intentions were to disable the computers of the online service's users so much that they wouldn't be able to connect for days. In his mind, the loss of connection meant loss of revenue for the online service. Although the malicious code that this person generated may have worked for a small percentage of users, sufficed to say, the online service continued on and still exists today. gif file, it's commonly found on Internet web pages, however it's much smaller than both the .gif image and the .bmp image. .mid - This extension indicates a sound file created with a Musical Instrument Digital Interface. Windows Media Player will open and run these files, however they don't sound like normal . Customizing Your Computer with Preferences Making Your Computer Work with You - Not Against You Although you did not design or build your computer, you can turn it into a device that responds to your way of using it as if you were its original engineer or programmer. This is because the computer is a mere platform - a blank canvas, if you will - waiting for you to direct its operation or paint the picture of the perfect machine. But along with computers, we've also been infiltrated with a little thing called "self-service." Today, there are more self-serviced resources than ever and in an effort to synchronize them with headquarter databases, they're provided via your inescapable computer. Here are some examples. Banking is self-serviced through the desktop-clad ATM machine. In a physical store, you have the opportunity to see the computer of interest in person and ask questions. New computer buyers also have access to store warranties, returns, trades, and services. These suggestions should give the computer newbie a great start in selecting a quality computer for the first time and they apply to either Windows computers or Apple Macintosh computers.