Our client insisted that he should never need more than what came with his boxed product and that we were just trying "bilk" more money out of him. As computer consultants, it's our job and mission to make sure our clients are 100% satisfied when they walk out our offices. But our job is unnecessarily made harder when people don't take the time to learn about computer accessories and familiarize themselves with the limitations of store-bought computers. This is because the defrag program simply organizes the files in a system that makes it easier for the computer to access. (Thus cutting down on the work required to find and load them). But this method merely "relieves" the symptoms that these files induce - it doesn't attack the cause. These files need to be deleted - not "organized! But one of the first things that people do is download a butt-load of new programs as soon as a brand new system is plugged in the wall and connected to the Internet. This article looks at some of the programs that are included with most new systems and then asks the reader to consider if they're sufficient. Most cash registers are Windows XP or Vista machines that send purchase details back to headquarters via the Internet (or a small Intranet). Having your weight, blood pressure, and heart rate measured and recorded is now a digitized process. Even ordering a pizza is now a simple matter of dialing from a wireless cell phone and making a few selections from series of pre-programmed menus! Sometimes, the data comes from an outside source like the Internet or the computer that the program runs on. The data that a program receives is called input and data that the program generates is called output. Other times, the data is unknown. If the program were working with a simple algebra equation like, "x + 5 = y," the variables "x" and "y" would be unknown pieces of data. Sit files don't install software - they merely archive a collection of them into one, or they significantly reduce the size of a larger one. Decompressing Files Assuming that you have Winzip or StuffIt installed on your computer, you can access the files archived inside a .zip or .sit file by simply double-clicking the archive (a file ending in a .